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Customer Service Assistant

Build a career with us!
Position requiring bilingualism to better serve our Canadian clientele.
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Spark & Co

Leader in the Canadian industry of waterjet and laser cutting solutions, as well as laser welding.

Be a part of a cutting-edge technology company that values innovation, dedication, and excellence.

At Spark & Co., we offer a one-stop-shop to our customers for all their cutting and welding needs. This includes not only our state-of-the-art machines but also consumables and unparalleled customer service. With nearly 1,500 satisfied and continuously growing customers, we take pride in our ability to deliver cutting solutions that exceed expectations.

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Customer Service Assistant

Play a crucial role in the success of our company.

As a Customer Service Representative at Spark & Co Inc. Distribution, your responsibilities will encompass a variety of tasks that ensure the smooth operation of our operations.
  • Order entry and quotation submission
  • Managing phone calls and identifying customer needs
  • Providing excellent customer service
  • Handling merchandise returns
  • Analyzing sales and inventory reports and making necessary purchases
  • Increasing sales and customer retention
  • Collaborating and maintaining effective communication with the sales team and all other departments
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Benefits for the Sparkie within you!

  • Support during the onboarding process
  • Internal and external training programs offered
  • Professional autonomy and no micromanagement!
  • Challenges that meet your expectations!
  • Utilization of team collaboration processes.
  • Opportunity for business-related travel depending on the position.
  • Dynamic and welcoming team.
  • Stimulating work environment in a high-tech industry.

Benefits for the human within you.

  • Summer schedule with Friday afternoons off.
  • Opportunity for remote work 1 day a week at the employee's discretion (available for certain positions).
  • Rémunération concurrentielle
  • Competitive compensation.
  • On-site gym facilities.
  • Modern offices with on-site kitchen facilities.
  • Massage room
  • Group insurance benefits

Applying at Spark & Co:
What's Needed?

Passion for customer service and a desire to be part of an innovative and caring team.

We are looking for a bilingual customer service person who is dedicated and not afraid to see projects through. You’re the person we’re looking for if you have a strong customer orientation and the desire to excel every day.

Apply
The use of the masculine gender is employed without discrimination and solely for the purpose of text simplification.
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