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1-866-772-7526

Customer Service Assistant

Build a career with us!
Position requiring bilingualism to better serve our Canadian clientele.
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Spark & Co

Leader in the Canadian industry of waterjet and laser cutting solutions, as well as laser welding.

Be a part of a cutting-edge technology company that values innovation, dedication, and excellence.

At Spark & Co., we offer a one-stop-shop to our customers for all their cutting and welding needs. This includes not only our state-of-the-art machines but also consumables and unparalleled customer service. With nearly 1,500 satisfied and continuously growing customers, we take pride in our ability to deliver cutting solutions that exceed expectations.

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Customer Service Assistant

Play a crucial role in the success of our company.

As a Customer Service Representative at Spark & Co Inc. Distribution, your responsibilities will encompass a variety of tasks that ensure the smooth operation of our operations.
  • Order entry and quotation submission
  • Managing phone calls and identifying customer needs
  • Providing excellent customer service
  • Handling merchandise returns
  • Analyzing sales and inventory reports and making necessary purchases
  • Increasing sales and customer retention
  • Collaborating and maintaining effective communication with the sales team and all other departments
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Benefits for the Sparkie within you!

  • Support during the onboarding process
  • Internal and external training programs offered
  • Professional autonomy and no micromanagement!
  • Challenges that meet your expectations!
  • Utilization of team collaboration processes.
  • Opportunity for business-related travel depending on the position.
  • Dynamic and welcoming team.
  • Stimulating work environment in a high-tech industry.

Benefits for the human within you.

  • Summer schedule with Friday afternoons off.
  • Opportunity for remote work 1 day a week at the employee's discretion (available for certain positions).
  • Rémunération concurrentielle
  • Competitive compensation.
  • On-site gym facilities.
  • Modern offices with on-site kitchen facilities.
  • Massage room
  • Group insurance benefits

Applying at Spark & Co:
What's Needed?

Passion for customer service and a desire to be part of an innovative and caring team.

We are looking for a bilingual customer service person who is dedicated and not afraid to see projects through. You’re the person we’re looking for if you have a strong customer orientation and the desire to excel every day.

Apply
The use of the masculine gender is employed without discrimination and solely for the purpose of text simplification.
Contact us
1-866-772-7526

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